What to Do When You Are Overwhelmed with Work: How Not to Suck in Grad School

Ambitious graduate students and academics inevitably run into a big problem, being overwhelmed with the volume and complexity of work. This happens to nearly everybody. Becoming overwhelmed will happen, even if you are the most disciplined, organized, meticulous, strategic, and well prioritized scholar. Efficiency is a useful characteristic, but it does not make one immune from being overwhelmed. The ability to say no frequently is another useful characteristic, yet becoming overwhelmed is still inevitable. It happens to everybody. The question is, what do we do when the sheer volume of work surrounds and suffocates.

Most academics are wise enough to adhere to the Linus Pauling adage, “the best way to have a good idea is to have a lot of ideas.” That is, important and productive researchers have multiple projects ongoing at all times. There are additional papers and projects that are somewhere in the publication pipeline and require energy and time. All researchers working at universities also have time requirements for teaching, administration, university governance, and other supervisory or training with students. In addition, there are professional responsibilities such as journal editorship, engagement with professional organizations, reviewing papers, and evaluating grant proposals. The projects resemble a Jenga tower of precariously stacked projects that grow taller and taller. At some point the tower becomes too tall and collapses due to its inherent instability or the presentation of some external event (e.g., illness, a surprise or last-minute project, personal problems). The careful balance of multiple ideas and projects then becomes an incoherent mess of pieces that have buried you in a massive disorganized and chaotic jumble. The purpose served by balancing multiple projects and ideas is lost when the tower collapses.

Once your fragile tower of ideas collapses around you, it is time to rebuild. Even the most organized and disciplined scholar finds themselves in a cycle of building careful to-do lists and series of projects, which is followed by a collapse. Symptoms of the collapse include missed deadlines, the feeling of being spread so thin that nothing is done with high quality, there is no time to reflect and think about scholarly products and process, your day has become entirely about work, relationships and health again to suffer, and feelings of hopelessness and high anxiety are the norm. Rebuilding your tower mindlessly will result in repeating the process of building and collapse until there is burnout and intense frustration.

Step Back

The first instinct for most professionals when they become overwhelmed (after panic, tears, and hyperventilation) is to grab the first task available and begin working on it. Working extra hours, reducing sleep, sacrificing friends and family, and giving up exercise are frequent consequences of immediately beginning to work on a task. There are two major problems with this hard-working approach: one is that as you are working on a task, new tasks are accumulating and re-filling the bucket; and two is that there is an increased feeling of hopelessness as you work harder and harder while falling further and further behind.

The better first move (after panic, tears, and hyperventilation) is to step back and take stock of the situation. A mindful and well-organized plan of attack for reorganizing the to-do list and establishing a realistic timeframe for each task is required. Also consider what were the planning errors or events that created the circumstances for the overwhelming breakdown to have occurred in the first place. These are to be addressed if at all possible. Even when it comes to the overwhelming collapse of the to-do list, a thoughtful and mindful approach is more effective than haphazard busyness. Failing to plan is planning to fail.

Long Term Planning

Because there is so much to do, most conscientious scientist will begin working on tasks as quickly and efficiently as possible. This is a mistake. This is the ideal moment for long-term planning. Assess exactly what your one-year and five-year personal and professional goals are. Then review all of the pieces of the to-do list in order to determine if all tasks are consistent with professional goals. Items on the to-do list that are not consistent with professional goals need to be eliminated or given low priority.

The purpose of the long-term planning exercise just at the moment that things are most overwhelming is to ensure that there is a light at the end of the tunnel. Simply working harder and longer without a goal or purpose can be discouraging, frustrating, and eventually self-defeating. By occasionally reconsidering whether the to-do list matches with long-term goals helps to avoid the cycle of massive to-do lists followed by inability to meet deadlines. The best time to audit your to-do list is when things become the most chaotic and you feel most overwhelmed.

Prioritize

As you survey the rubble of high priority tasks and try to figure out how to reestablish an orderly method of completing your work, you will need to prioritize tasks. The two primary methods of prioritizing tasks are by urgency and by importance. Urgent tasks tend to have rapidly approaching timelines or an expectation of rapid turnaround (e.g., emails, grading). The tendency is to immediately work on urgent tasks first. Timelines are to be respected, but tasks deemed to be most important in your long-term planning exercise must also receive immediate attention. In the most efficient approaches to addressing to-do lists there is always a tension between important task and urgent tasks. No matter how busy, it is always a good investment of time to allocate 20% of your energies towards tasks that are considered important, but not urgent.

Considering your priorities and long-term planning are also essential when it comes to considering which new tasks that you should say yes to and which opportunities need to be politely declined. Declining, then missing out on new opportunities is a common victim of the overwhelmed scholar. There is nothing wrong with taking on new tasks even when overwhelmed, but make sure that these task are consistent with your highest priorities and your long-term planning.

Renegotiate

The overwhelming collapse of the to-do list is something like a financial bankruptcy. In order to get out from under the avalanche of impossible-to-complete tasks some sacrifices may need to be made. Tasks with hard deadlines (e.g., grant proposals and conference deadlines), may need to be sacrificed if they are not of highest importance. Semi-firm deadlines such as manuscript reviews, agreed-upon delivery of work with co-authors, grading, and other tasks can often be renegotiated to a later time. The major mistake is to hide from overdue work. Stand up and address each person you owe work to and negotiate a new deadline. Clearly, this is not an activity that you want to do often and it is not fun at all. Negotiating a new deadline date with a research partner, student, or journal editor is far more professional than being late with no warning. In addition, tasks that do not have a formal deadline are often ignored. These tasks, such as submission of journal manuscripts, can be extraordinarily important. Ignoring this writing because your to-do list is too full will result in minimizing your research productivity and will affect the trajectory of your research program.

What Not to Do

There is nothing wrong with increasing work rate. However, all nighters, skipping meals, avoiding exercise, and working with high levels of anxiety are recipes for burnout. Effective self-care is impossible when extra work replaces normal life and this becomes a permanent state of being. There is nothing wrong with high intensity long and hard work. There is a problem when work is no longer productive for achieving goals and work is a never-ending hamster wheel of busyness.

A Couple of Pointers

Even after stepping back, creating long-term plans, prioritizing, renegotiating, and avoiding maladaptive practices; there is still a lot of work to do. Quite often the avalanche of work is due to a personal problem, illness, or some other event that has made work difficult to complete. Moving from no work to full speed work can be a challenge. An exercise to get back into the habits and rituals that are necessary to be most productive can be valuable. It is not too difficult for frequent readers to determine that this is the purpose of my blog posts. A blog post does not take full and intense concentration like a manuscript for publication in refereed journal, but it requires the discipline and productivity skills necessary to jumpstart efficient work habits. So a brief and manageable task is often enough to get you back on track. The second pointer is to create only a mild increase in time spent working on to-do list tasks. Rarely do you ever want to increase the time spent on your to do tasks by more than 25%. Multiple all nighters and marathon sessions usually result in poor quality work and quality of life problems. The last pointer is to fully complete your first couple of tasks in one sitting. Completing a task and checking it off of the list is reinforcing and launches your reboot of the to-do list in a positive direction.

Conclusions

Far too many academics despair when the to-do list becomes overwhelming and collapses into a disorganized and insurmountable mess. This happens to everyone who is making every effort to take advantage of all the opportunities to become a productive scholar no matter how organized they may be. The mistake happens when becoming overwhelmed leads to panic and mindless busyness. This form of work crisis is an opportunity to reestablish priorities and to work most efficiently on the projects that are of highest importance. Taking the time to step back and be mindful about how you conduct your daily tasks goes a long way towards sustainable productivity.

SR Shaw